Job Description

Job description Join upGrad as an Admission Counsellor. About upGrad: upGrad is a leading online education platform empowering professionals through industry-relevant programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship. Our mission is to deliver a digital-first learning experience that drives tangible career impact at scale. Role Overview: As an Inside Sales Specialist at upGrad, youll leverage consultative sales to convert warm or inbound enquiries into enrollments. You'll guide prospective learners through tailored career conversations and demonstrate how our industry-aligned programs can drive their career progression. Key Responsibilities: Offer personalized guidance on program fit, learning formats (online/blended), and career outcomes. Conduct in-depth discussions to understand each prospect's aspirations, background, and skill gaps Lead virtual info sessions or demos to showcase curriculum highlights, learning support, and outcomes. Articulate the value of academic partnerships (IITMadras, IIITBangalore, etc.) in terms of accreditation and career impact. Take ownership from initial qualified interest through pricing discussion, objections handling, closing, and onboarding. Log all interactions, insights, and next steps precisely in the CRM to maintain transparency and support data-driven improvements. Consistently meet weekly targets for enrollments, revenue, and fee collections. What We're Looking For: Strong problem-solving skills and attention to detail. Coachable and feedback-driven, with a data-informed approach. Passionate about EdTech, lifelong learning, and upskilling professionals. Able to work 6 days a week (Sunday off).

Skills Required

• COMMUNICATION