The role of the Customer Service Associate (CSA) - Non voice, will be responsible for: Having daily interactions with the customer to handle issues from end to end via Email &Chat Going the extra mile to engage customers in solving issues and ensuring satisfaction Quickly and effectively building rapport with customers while diagnosing and resolving issues Providing white glove service and having the ability to provide an overall excellent customer experience Managing customer expectations regarding estimated response times Educational/Work Experience and Requirements Must have minimum 3-6 months experience in International process Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus
Benefits:- An attractive compensation package with performance-based incentives Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR Sanjana or WhatsApp your CV on 8147091044 / Email to sanjana.rai@intouchcx.com. Job Types: Full-time, Permanent Pay: Up to ₹28,000.00 per month
